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Shipping is currently free on all orders over €49 to addresses in the Republic of Ireland. For any order under these amounts a shipping charge of €5 will be applied. We currently only ship to Ireland.
Depending on stock availability, all orders will be delivered within 2 working days after dispatch (unless otherwise advised). Please note that shipping times are affected by busy periods of the year (Christmas, etc) please allow extra time for your order to arrive during these periods.
You will receive a dispatch confirmation email from 53 Degrees North. You will also receive a dispatch confirmation email from DPD (our shipping provider) the evening before delivery. DPD will then send you an SMS text message on the morning of the delivery to advise you of a 2 hour window in which your order will be delivered.
If you aren't at home for any reason when DPD attempt delivery, you will be given the option to arrange an alternative delivery time and/or delivery address.
Unfortunately we do not deliver Kayaks or Gas, they can be purchased online but must be collected in-store. Any Knives purchased must be accompanied by up-to-date i.d.
Zero Hassle Returns
Here at 53 Degrees North we want you to be delighted with every purchase you make.
That's why we have a no questions, no fuss, zero hassle returns policy - You have 30 days to return or exchange any products bought online.
However, whilst you are deciding whether to retain your purchase, you do have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the goods whilst you inspect them or try them on for size (this also includes the packaging where it forms part of the goods, for example, boxed garments and gift items). You must ensure that you return the original undamaged packaging along with the items you are unhappy with. Please note for health and safety reasons that all footwear must be returned in a clean and dry condition. We will not accept footwear in any other condition. Please note for safety reasons, climbing equipment may not be returned unless faulty. In the event that you are not satisfied and you wish to return a product, you may do so within 30 days of the dispatch date to any 53 Degrees North store and we will refund you in full via the original payment method used or exchange your item for another size or another item. This includes items in the sale. You can return your items to either store personally or you can post it to: Web Order Returns, 53 Degrees North, Unit 428, Retail Park 3, The Blanchardstown Centre, Dublin 15, Ireland. Please note that returning goods is the responsibility of the customer (until we receive the goods) and the cost of returning goods must be covered by the customer.