Returning Your Online Order

We’re sorry to hear that your item isn’t quite right. If you would like to return an online order to 53 Degrees North, please follow the instructions below.

Return Timeframe

You can return your online purchase within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase (such as your order confirmation or receipt).

How to Return Your Item

Free in-store return:
You can return your online order free of charge to any of the following 53 Degrees North stores:

  • Dublin Blanchardstown

  • Dublin Carrickmines

  • Cork City Centre

Please bring your item along with proof of purchase.

Return by post:
If you prefer, you can post your return to:

Web Order Returns
53 Degrees North
Unit 416
Blanchardstown Centre
Dublin 15
D15 FT91
Ireland

Customers are responsible for covering the cost of return shipping. We strongly recommend using a tracked or insured postal service and keeping proof of postage, as we cannot accept liability for items lost in transit.

Refunds

Once we have received and inspected your return, we will process your refund to your original payment method. Please allow a few working days for the refund to appear, depending on your bank or payment provider.

What Can Be Returned

  • Unused items in original, undamaged packaging

  • Sale items

Please note: We cannot accept returns on climbing equipment, food, or underwear unless the item is faulty. Footwear must be clean and dry when returned.

Packing Your Return

We recommend reusing the original packaging to protect your item during transit.

Need Assistance?

If you have any questions about your return, please contact us at webstore@53degreesnorth.ie. We’re happy to help.